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TERMS AND CONDITIONS AGREEMENT OF SALE
Please read them carefully
The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from Core Metrics Pty Ltd indicates your acceptance of these terms and conditions.
Core Metrics Pty Ltd reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.
Core Metrics Pty Ltd is the service provider; it is also referred to as “Pure Paw Paw”, “us” and “we”.
Customer is the person or organisation who purchases or seeks services from Core Metrics; it is also referred to as “you”.
PLACING ORDERS
All orders placed are subject to confirmation and acceptance by Core Metrics Pty Ltd.
Core Metrics Pty Ltd may vary prices for received orders in the event of price changes. In the case of price increase, you may cancel the order by giving notice to Core Metrics, which must be received within seven days of the price increase notification.
To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. Other forms of ordering are accepted only if our on-line ordering system is malfunctioning or you have difficulty using it. Other ordering methods include E-mailing our sales or submitting order by fax. Unfortunately we do not accept phone orders. For some organisations where a purchase order is necessary, we still encourage the orders to be placed on-line and followed by a summarised purchase order.
Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.
Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
Cancellations may be communicated by email or Fax.
Core Metrics does not allow or support resale or export of products purchased from this site. All affiliates and third party suppliers must be approved by Core Metrics and can be done so by contacting info@core-metrics.com.au. You agree when purchasing from this site that you are doing so for internal use only, and not for resale or export.
PAYMENT
For on-line orders, accepted payments include credit cards (Visa/ MasterCard/ Bankcard/ PayPal ONLY) The title of the goods supplied does not pass to the customer from CORE METRICS until the full amount is paid to Core Metrics Pty Ltd.
WARRANTY CLAIM
All goods sold by CORE METRICS come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by CORE METRICS.
A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by CORE METRICS to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer’s credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. CORE METRICS also reserves the right to charge the labor cost for examining these goods where no fault was found.
All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, and physically damaged.
Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Core Metrics. CORE METRICS is not responsible for any parcel missing in transit, on its return back to CORE METRICS.
DISCLAIMER
Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice. Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.
CUSTOMS, DUTIES AND IMPORT TAXES
Customs policies vary widely from country to country. For information about customs policies that apply in your country please contact your local customs office. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer. We do not take any responsibility for these charges and have no control over what they may be. Please note we are unable to reimburse any costs incurred in relation to those matters and do not accept any responsibility for delays as a result, regardless of the circumstances.